Privacy Policy
How we handle information
Scope and contact
This policy explains how Frozen Tilapia Supply handles information received through this website and business email. For questions or requests about your information, contact [email protected].
Information you provide
When you email us, we receive your email address, company and contact details, product requirements, attachments and the correspondence you choose to send. Please do not send card numbers, passwords or sensitive identity documents in an initial enquiry.
Website Analytics Tools
We use website analytics tools to understand website visits, traffic sources, how visitors navigate between pages, and website performance. These tools may process technical data associated with a visit. We use this information to maintain and improve the website.
Why information is used
Enquiry details are used to respond, clarify product requirements, prepare commercial discussions, maintain necessary business records and protect the website from abuse. Analytics information is used to understand and improve the website.
Sharing and international processing
Information may be handled by the parties and service providers necessary for email delivery, hosting, analytics or a requested commercial transaction. Cross-border handling may occur when a buyer, service provider or prospective supplier is in another country. We do not publish your enquiry as a testimonial without permission.
Retention and security
Correspondence and related records are retained for as long as reasonably needed for enquiry follow-up, transaction records, dispute handling and applicable legal obligations. We use reasonable administrative and technical safeguards, but no internet communication can be guaranteed completely secure.
Your choices and rights
You may request access, correction or deletion of personal information by email, subject to applicable law and records we must retain. You can stop correspondence by telling us. Your browser settings may limit some technical collection; rights vary by jurisdiction.
External links and updates
Links to regulators or other websites are governed by their own privacy practices. We may update this notice when website operations change. The revision date shown on this page identifies the current published version.